The Deal Whisperers

A Guide to Disciplined Sales and Negotiation

Friday, December 7, 2012

Who Cares?

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 “Verdi, this is the second time you have delayed closing this deal for another quarter,” said Tyler Gitou. “What seems to be the prob...
Sunday, October 21, 2012

He's So Wrong!

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 “So was I right or was I right?” Peter Pompel gestured to a chair for Tyler Gitou to sit down. “Isn’t Frances Forte the most emotiona...
4 comments:
Monday, August 6, 2012

She's So Logical!

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“So tell me about your experience with Tech Team,” said Tyler Gitou. “What do they do well and what can they improve?” Tyler picked...
Saturday, July 7, 2012

She's So Emotional!

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Peter Pompel stood up and extended a hand to Tyler Gitou. “Mr. Gitou,” Peter said. “Thanks for coming to visit with us. I hear ...
1 comment:
Monday, May 14, 2012

Send Paper Send People

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The Deal Whisperer posted its 50th  article in September, all based on my ongoing experiences leading sales teams in pursuit of outsourc...
Friday, April 20, 2012

What is the Client Buying?

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“So Verdi, at our last lunch you told me you were struggling with a request from your client for a price cut,” said Tyler Gitou. “That’s ...
Thursday, March 1, 2012

Why Did You Buy That Car?

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“Thanks for meeting me for lunch, Mr. Gitou,” said Verdi. “I have been working on this bid for a new procurement system for one of my client...
1 comment:
Wednesday, February 15, 2012

The 'Five Hows' of Sales

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“Mr. Gitou, my team worked really hard on this proposal,” said Verdi. “It was a huge disappointment when the client chose our competitor. Bu...
2 comments:
Friday, January 20, 2012

No Prize for Second In Sales

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Verdi passed by Tyler Gitou’s office looking dejected. Then he passed again. And again. Tyler smiled and got the hint. “Verdi, is there some...
Thursday, January 5, 2012

I Hate My Client Part 2

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“Mr. Gitou, I am dealing with a difficult CIO at a financial services company. What does a red car or green car have to do with that?” Verdi...
2 comments:
Tuesday, December 13, 2011

I Hate My Client

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Verdi burst into Tyler Gitou’s office and blurted, “That man is going to drive me crazy!” Tyler was taken aback for a moment. “Verdi, you...
Wednesday, November 2, 2011

Women in Negotiation Part 2

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“Mr. Gitou, the last time we spoke you said one of the problems women have in negotiating is they focus too much on the relationship,” said...
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About Me

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John Dieffenbach
Los Angeles, California, United States
I have spent over 30 years in the information technology industry managing sales teams and closing large, complex deals in BPO, SI and Managed Services for Fortune 100 companies across industries (e.g. financial services, healthcare, and pharmaceuticals). My passion is in helping clients solve their most challenging business issues by leveraging innovative solutions that drive greater efficiency, productivity and value. In my role, I develop collaborative relationships with clients and work with them to create transformational services to better manage risk, cost and compliance in the fast-changing economic and technology environment. I write a monthly blog on sales and negotiation: www.runningtheroom.com
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