The Deal Whisperers

A Guide to Disciplined Sales and Negotiation

Monday, August 30, 2010

The Inner Balcony

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Most negotiators are familiar with the concept of “the balcony.” The idea is that during negotiation sessions someone on your team stays in ...
Monday, August 23, 2010

Communication Breakdown

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“What will it cost?” A seemingly simple question, but one subject to potential misinterpretation. In negotiation, communication will be the ...
Monday, August 16, 2010

"What Are We Doing?" Setting Goals in Negotiation

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One of the most fundamental errors negotiators make when trying to address a new issue or solve a problem is failing to establish with the o...
Monday, August 9, 2010

What is a Deal Whisperer?

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Recall the most difficult negotiation you’ve ever had. Chances are your recollection is of a conference room full of tension. The people ...
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About Me

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John Dieffenbach
Los Angeles, California, United States
I have spent over 30 years in the information technology industry managing sales teams and closing large, complex deals in BPO, SI and Managed Services for Fortune 100 companies across industries (e.g. financial services, healthcare, and pharmaceuticals). My passion is in helping clients solve their most challenging business issues by leveraging innovative solutions that drive greater efficiency, productivity and value. In my role, I develop collaborative relationships with clients and work with them to create transformational services to better manage risk, cost and compliance in the fast-changing economic and technology environment. I write a monthly blog on sales and negotiation: www.runningtheroom.com
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